Difference between revisions of "FAQ"

 
(159 intermediate revisions by 10 users not shown)
Line 1: Line 1:
== FAQ ==
== General questions - IP, Addressing, Multicast etc ==
 
* '''[[Are there any known security vulnerabilities with Barix devices]]'''
 
* '''[[So, I have purchased an Instreamer and an Exstreamer. And now what?]]'''
 
* '''[[How do the devices get their IP address ?]]'''
 
* '''[[What if my routers don't have a fix IP address from the ISP (Internet service provider) ?]]'''
 
* ''' How do i connect a Barix device to HSPDA, UMTS, CDMA, EVDO, wireless networks ? Please see [[Connecting to 3G Networks]]'''
 
* '''Ho do I do a web update of a device ? Please see [[FW Update]]'''
 
* '''[[How do I set the device back to factory defaults ?]]'''
 
* '''How do I perform a "Serial Rescue" of the device if it becomes unreachable ? Please see [[FW Update]]'''
 
* '''[[How do I get the "status page" of any device ?]]'''
 
* '''[[What if the device is still unreachable after a serial rescue ?]]'''
 
* '''[[The device already has a password either I don't remember or I don't know, how do I erase it ?]]'''
 
* '''[[What is SonicIP?]]'''
 
* '''[[Redundancy]] - how do i use Barix devices for a high availabilty application'''
 
 
*'''SonicIP Voice - can I change this and record my own ?''' Yes, to do so follow this [[SonicIP Howto]]


This is a list of common questions and answers, for most of the answers a detailed description is linked
* '''[[What is AutoIP, IPzator, etc.and how do I use them?]]'''


== General questions - IP, Addressing, Multicast etc ==
* '''[[Do the Barix products support Multicast and IGMP ?]]'''
 
* '''[[Do the Barix products support IPv6 ?]]'''


* '''Do the Barix products support Multicast and IGMP ?'''
* '''[[I want to set up a local network with more than 250 devices, what do i have to do ?]]'''
Yes, the Barix products do fully support Multicast and IGMP. However, depending on the firmware and application used, there maybe are some caveats. Read more here: [[Barix Multicast Implementation]]


* '''Do the Barix products support IPv6 ?'''
* '''[[I want to do a broadcast over different subnets, is that possible ?]]'''
No, at the current time, no IPv6 support is implemented in the Barix products


* '''I want to set up a local network with more than 250 devices, what do i have to do ?'''
* '''[[Which port/s do your devices commonly use ?]]'''


* '''I want to do a broadcast over different subnets, is that possible ?'''
* '''[[What does RTP stand for ?]]'''


* '''How do the devices get their IP address ?'''
* '''[[AND what does BRTP stand for ?]]'''
When you plug the power supply into the power jack of the device and the other end into the power outlet of the wall, the Instreamer will search for a DHCP server to get an IP address and will announce it over the earphone.


* '''How do I make a "Serial Rescue" of the device if it turns unreachable ?'''
* '''[[How much latency should I expect in an Instreamer/Exstreamer setup using BTRP ?]]'''
First of all you have to do this not by web browser but using a serial crossover cable.
Download the corresponding firmware package of the device from Barix' website as usual. Once the firmware is downloaded and unzipped, you will find the file called "_readme1st.txt". Please follow the instructions contained there.


* '''What if the device is still unreachable after a serial rescue ?'''
* '''[[How do emergency messages work ?]]'''
You can still use the "ARP" method to address the device, but for that you need a LOCAL connection.
After doing factory defaults, you can ALWAYS use the ARP method or serial method to set up an ip address to the unit and enter the configuration and re-enable it.
To use the arp-command to set an IP address to the Exstreamer manually, please do the following:
** connect power, loudspeaker and the cable to the device
** open a cmd console at your PC, using Windows do the following: "Start Button" --> "Execute" --> "cmd"
** type in "arp -s <ip address> <MAC address> (e.g. arp -s 192.168.0.201 00-08-e1-00-6c-e7)
** type in "telnet <ip address> 1 (e.g. telnet 192.168.0.201 1)
A connection will be initialised. After a short period (app. 2 seconds) you'll get an error message, that´s ok !!
Now the device has learned the ip address and you should be able to configure the device through your browser.


== Audio FAQ ==
== Audio FAQ ==
=== Questions related to audio formats in general ===
* '''[[What is the difference in using PCM MSB and PCM LSB?]]''' (e.g. in the STL application)
* '''[[Bit-reservoir issues]]'''


=== Instreamer/ Encoding related questions ===
=== Instreamer/ Encoding related questions ===


* '''Can the Instreamer also encode WMA ?'''
* '''[[How are measured Input Peak Levels]]'''
No. The Instreamer can encode only MP3, PCM or G711.


* '''Can the Instreamer also encode AACplus ?'''
* '''[[Can the Instreamer also encode WMA ?]]'''
No. The Instreamer can encode only MP3, PCM or G711.


* '''What kind of streams does the Instreamer produce ?'''
* '''[[Can the Instreamer also encode AAC+ ?]]'''
It converts audio from any analog or digital (optical/coaxial S/P DIF) source into:
** G.711 (aLaw/uLaw) streams at 8 or 24 kHz sample rate,
** PCM (16 bit) streams at 8 or 24 kHz sample rate or
** high-quality MP3 streams at adjustable bit rates (VBR) between 35 and 192kbps
** Encoding up to 48kHz PCM/stereo is possible with alternative firmware.
The audio is encoded in real-time, and the generated audio stream can be distributed, via an IP-based network or the Internet, to one or more receivers or Shoutcast / Icecast-servers.


* '''Is it possible to encode at a fixed bit rate ?'''
* '''[[What kind of streams does the Instreamer produce ?]]'''
No, the Barix Instreamer only encodes at variable bit rates.


* '''I want to play the stream of an Instreamer with Windows Media Player, but it does not work'''
* '''[[May I configure the stream EXACTLY at 64 kps (or some other value) on Instreamer 100 ?]]'''


* '''Do you have a product to encode AACplus (or a plan to do this ?)'''
* '''[[How much bandwidth do I need to stream audio ?]]'''
No. There are no current plans to provide a product with AACplus encoding
 
* '''[[How many destinations can I stream to ?]]'''
 
* '''[[I have set up multiple shoutcast destinations on my Instreamer. Can I use different passwords for different streams?]]'''
 
* '''[[How do I set the Instreamer to feed streaming audio to a stream hosting company ?]]'''
 
* '''[[I want to play the stream of an Instreamer with Windows Media Player, but it does not work]]'''
 
* '''[[Is there a way to connect to the Barix Instreamer directly? We would like to get the audio from the device with as little lag as possible.]]'''
 
* '''How do I configure a Instreamer-Exstreamer audio connection within the same LAN ?''' Please read the [[Instreamer-Exstreamer How To]] guide.
 
* '''How do I configure a Instreamer-Exstreamer audio connection over the Internet (known as STL connection)?''' Please read the [[STL connection over Internet]] guide.
 
* '''When using the Instreamer 100 to encode / feed a Shoutcast Server, how do I insert Artist / Title / Station-name text ?''' Please read [[how to send metadata]]
 
* '''[[Can i distribute IP Audio over a SCA channel with an Instreamer ?]]'''


=== Exstreamer related questions ===
=== Exstreamer related questions ===
*'''SonicIP Voice - can i change this and record my own ?'''
 
Yes, to do so follow this [[SonicIP Howto]].
*'''[[How to use the Exstreamer 1000 as a PCM STL]] ?'''
 
*'''[[How do I play an AAC stream? What version of AAC do you support?]]'''
 
*'''How do I know what the LED blinking means ?''' Please find that information in the "Exstreamer Technical Manual". (Faster [[Green and Red LED]])
 
*'''[[Can I download audio files from a remote server to be played ?]]'''
 
*'''[[How do I configure the Exstreamer 100 to play files from a flash drive attached to the USB port when the Internet goes down ?]]'''
 
*'''[[How do I stream from a PC to an Exstreamer ?]]'''
 
*'''[[How can I monitor an Exstreamer ?]]'''
 
*'''[[How to listen Barix Radio with Exstreamer ?]]'''
 
*'''[[What is the capacity of contact of the relay in an Exstreamer-1000 ? 24V - 0,5A]]'''
 
*'''[http://wiki.barix.com/index.php5?title=Exstreamer_110_Power_Consumption_measurements What is the power consumption of Exstreamer 110?]'''
*'''[[I have to feed the input to relay contacts? How much ? How can I transmit IO information (beside the audio) over STL Link ?]]'''


=== Annuncicom related questions ===
=== Annuncicom related questions ===
* '''Can I build an intercom system with Annuncicom?'''
 
Yes, use the PS16 as the central station. Follow this [[Barix Intercom System|howto]] to set up the system.
* '''[[Can I build an intercom system with Annuncicom?]]'''
 
* '''What are the ratings for the relay on the Annuncicom ?''' The ratings for the relay are: max 50V/1A
 
* '''[[Does the Annuncicom feature SIP functionality ?]]'''
 
* '''[[Is an Annuncicom 100 with standard firmware able to receive audio using RTP protocol ?]]'''
 
* '''[[How do I use the Annuncicom with Sureview Immix ?]]'''
 
* '''[[How do I use the Annuncicom with Milestone XProtect ?]]'''
 
* '''[[What is the typical power consumption of Annuncicom 100 ?]]'''
 
=== IPAM related questions ===
 
* '''[[What is the difference between IPAM 200 and IPAM 300?]]'''
 


== Control FAQ ==
== Control FAQ ==


=== X8 related questions ===
=== X8 related questions ===
* '''How do i update an X8 with the latest firmware ?'''
* '''How do i update an X8 with the latest firmware ?''' You need a Barionet to do this. Please read a detailed howto [[X8-Update]]
You need a Barionet to do this. There is a special application for the Barionet which helps in doing this.
 
Here is a detailed howto page on this wiki describing this: [[X8-Update]]
=== Barionet related questions ===
* '''[[How do i read an I/O register using SNMP ?]]'''
* '''[[How do i set an I/O register using SNMP ?]]'''
* '''[[What is the typical Barionet Power Consumption ?]]'''
 
 
Back to [[Main Page#Support - FAQ & Troubleshooting]]

Latest revision as of 13:43, 11 September 2013

General questions - IP, Addressing, Multicast etc

  • Ho do I do a web update of a device ? Please see FW Update
  • How do I perform a "Serial Rescue" of the device if it becomes unreachable ? Please see FW Update
  • Redundancy - how do i use Barix devices for a high availabilty application


  • SonicIP Voice - can I change this and record my own ? Yes, to do so follow this SonicIP Howto

Audio FAQ

Questions related to audio formats in general

Instreamer/ Encoding related questions

  • How do I configure a Instreamer-Exstreamer audio connection over the Internet (known as STL connection)? Please read the STL connection over Internet guide.
  • When using the Instreamer 100 to encode / feed a Shoutcast Server, how do I insert Artist / Title / Station-name text ? Please read how to send metadata

Exstreamer related questions

  • How do I know what the LED blinking means ? Please find that information in the "Exstreamer Technical Manual". (Faster Green and Red LED)

Annuncicom related questions

  • What are the ratings for the relay on the Annuncicom ? The ratings for the relay are: max 50V/1A

IPAM related questions


Control FAQ

X8 related questions

  • How do i update an X8 with the latest firmware ? You need a Barionet to do this. Please read a detailed howto X8-Update

Barionet related questions


Back to Main Page#Support - FAQ & Troubleshooting